Eurobarometer Data Service

Information Society Technologies and Services

1) Access to Information Society technology in general

Do you have access to, or do you use ...? 

  • A video recorder [up to EB 56.0]
  • A fax [up to ...]
  • A satellite dish to pick up satellite TV programmes
  • A decoder for pay-TV programmes, such as ... (PAY-TV CHANNEL)
  • A television fitted with teletext
  • A minitel or another videotext system working without a television set
  • A computer [starting with EB 63.4 in the context of demographic question D46; starting with EB 81: desk computer]
  • A CD-ROM or CDI-reader
  • A modem
  • The Internet or World Wide Web
    (44.2bis: An "on-line" service such as Compuserve, the Internet or World Wide Web)
     
  • Internet access / An internet connection at home [starting with EB 63.4 in the context of demographic question D46]
  • Laptop [starting with EB 81 in the context of demographic question D46]
  • Tablet [starting with EB 81 in the context of demographic question D46]
  • Smartphone [starting with EB 81 in the context of demographic question D46]

Please notice changing question wording and context as documented in the footnotes!

ZA Study Number Eurobarometer Fieldwork Month Fieldwork Year Question Number Variable Name (1)
2634 Flash 49 6 1995 Q.1 (7)  
2828 44.2bis 1-3 1996 Q.38 V455-V466
2936 47.1 3-4 1997 Q.14  V104-V115
3052 49 4-5 1998 Q.14 V109-V120
3171 51.0 3-4 1999 Q.9  
3386 54.0 10-11 2000 Q.47a (10)   
3507 55.1 4-5 2001 Q.16  
3509 55.2 5-6 2001 Q.55 (8)  
3625 56.0 8-9 2001 Q.4 (8)  
3692 58.0 9-10 2002 Q.23 (8)  
3905 59.2 5-6 2003 Q.43 (8)  
4411 63.4 5-6 2005 D46 (13)  
4416 64.4 12-1 2005/6 QB1 (17)  
4505 65.1 2-3 2006 D46   
4506 65.2 3-5 2006 D46   
4507 65.3 5-6 2006 D46    
4526 66.1 9-10 2006 D46   
4527 66.2 10-11 2006 D46    
4528 66.3 11-12 2006 QB1 (17)  
4528 66.3 11-12 2006 D46    
4529 67.1 2-3 2007 D46    
4530 67.2 4-5 2007 D46   
4561 67.3 5-6 2007 D46    
4565 68.1 9-11 2007 D46   
4742 68.2 11-12 2007 QB1 (17)  
4742 68.2 11-12 2007 D46   
4743 69.1 2-3 2008 D46   
4744 69.2 3-5 2008 D46   
4819 70.1 10-11 2008 D46   
4971 71.1 1-2 2009 D46   
4972 71.2 5-6 2009 D46   
4973 71.3 6-7 2009 D46   
5000 73.1 1-2 2010 D46  
5232 73.2 2-3 2010 D46   
5233 73.3 3-4 2010 D46   
5234 73.4 5 2010 D46   
5235 73.5 6 2010 D46   
5237 74.1 8-9 2010 D46   
5450 74.3 11-12 2010 D46   
5479 75.1 2-3 2011 D46   
5481 75.3 5 2011 D46   
5564 75.4 6 2011 D46   
5565 76.1 9 2011 D46   
5566 76.2 9-10 2011 D46   
5567 76.3 11 2011 D46   
5596 76.4 12 2011 D46   
5597 77.1 2-3 2012 D46   
5598 77.2 3 2012 D46   
5612 77.3 5 2012 D46   
5613 77.4 6 2012 D46   
5689 79.3 5 2013 D46   
5875 79.5 6 2013 D46   
5876 80.1 11 2013 D46   
5878 81.1 1 2014 D46   
5928 81.4 5-6 2014 D46   
5929 81.5 6 2014 D46  
5930 82.1 9 2014 D46  
5931 82.2 10 2014 D46  
5932 82.3 11 2014 D46  
5933 82.4 11-12 2014 D46  
5998 83.3 5 2015 D46  
6595 83.4 5-6 2015 D46  
6596 84.1 9 2015 D46  
6642 84.2 10 2015 D46  
6643 84.3 11 2015 D46  
6644 84.4 11-12 2015 D46  
6693 85.1 4 2016 D46  
6696 85.1OVR 4 2016 D46  
6694 85.2 5 2016 D46  
6695 85.3 6 2016 D46  
6697 86.1 9-10 2016 D46  
6788 86.2 11 2016 D46  
6791 86.3 11-12 2016 D46  
6861 87.1 3 2017 D46  
6862 87.2 4 2017 D46  
6863 87.3 5 2017 D46  
6927 88.2 10 2017 D46  
6928 88.3 11 2017 D46  
6963 89.1 3 2018 D46  
7489 90.3 11 2018 D46  
7556 90.4 12 2018 D46  
7576 91.5 6-7 2019 D46  

 

2) Access to Information Society technology at home or at work

I am going to name some  systems, providing you with access to the services of the "information society". Do you yourself use at home, or not, in your leisure time ...? (IF NOT) Are you interested in this or not? 

Additional question in Eurobarometer 47. and 50.1

And, in your work, do you yourself use or not ..? (IF NOT) Are you interested in this or not?

  • Satellite dish (to pick up satellite programs)
  • (Desktop) Computer or PC
  • CD-ROM (driver) linked (build in or connected) to your computer
  • Fax working without a computer
  • Portable (Mobile) telephone, GSM (appropriate system in each country)
  • Internet / World Wide Web connection
  • Cable television

Additional items in Eurobarometer 47 and 50.1

  • Pager (appropriate name in different countries) 
  • Modem or faxmodem linked to a computer 
  • Decoder for pay-TV programs such as ... 
  • Teletext on your television 
  • Minitel or other videotext systems working without a television 
  • Video recorder 

Addditional items in Eurobarometer 53

  • Subscription to a digital TV service, such as ...
  • A DVD player connected to your television
  • Game console (e.g. play station)
  • Laptop computer
  • Palm computer / personal organizer such as ...
  • An ISDN line (appropriate service in each country)
ZA Study Number Eurobarometer Fieldwork Month Fieldwork Year Question Number Variable Name (1)
2935 47.0 1-2 1997 Q.64a/b  V444-V458
3086 50.1 10-11 1998 Q.2a/b (2)  
3296 53.0 4-5 2000 Q.79a-c (3)  
3625 56.0 8-9 2001 Q.50 (9)  

 

3) (Where ...) Do you use a computer ...

  • at work?
  • at home for work? 
  • at home but for other reasons than work (EB 62: ... for private life)?
  • at school or university? (in EB 62 split into separate categories) 
  • at a public Internet access point? (new item EB 56.0 ff.; in EB 62 split into modified items*)
  • elsewhere? (new item EB 56.0 ff.)
  • in a friend's house (new item EB 62)
  • at a public place (*new item EB 62)
  • in internet cafés/cybercafés (*new item EB 62)
ZA Study Number Eurobarometer Fieldwork Month Fieldwork Year Question Number Variable Name (1)
3386 54.0 10-11 2000 Q.39a-d   
3625 56.0 8-9 2001 Q.3a-f  
3692 58.0 9-10 2002 Q.22a-f  
4230 62.1 10-11 2004 QE3 (14)  
4231 62.2 11-12 2004 QE3 (14)  

 

4) Where do you use the Internet?

  • at work?
  • at home for work purposes? (use at home separated in EB 55.2 and 59.2)
  • at home for other reasons? (use at home separated in EB 55.2 and 59.2)
  • at school?
  • at university?
  • in a friend's house?
  • at a public Internet access point (office or place like a library)?
  • in Internet cafes/cyber cafes?
  • on the move from a laptop? (only EB 55.2)
  • on the move from a handheld or pocket computer? (only EB 55.2)
  • on the move from a mobile phone? (only EB 55.2)
  • elsewhere?
ZA Study Number Eurobarometer Fieldwork Month Fieldwork Year Question Number Variable Name (1)
3386 54.0 10-11 2000 Q.47b   
3509 55.2 5-6 2001 Q.55b  
3627 56.2 10-11 2001 Q.49 (11)  
3635 56.3 1-2 2002 Q.21a (11)  
3905 59.2 5-6 2003 Q.44  
3939 60.2 11-12 2003 Q.24 (12)  
4230 62.1 10-11 2004 QE3 (14)  
4231 62.2 11-12 2004 QE3 (14)  
4416 64.4 12-1 2005/6 QC1 (18)  
4742 68.2 11-12 2007 D50 (18)  
5233 73.3 3-4 2010 QA3 (19)  
5598 77.2 3 2012 QE2 (20)  

 

5) Could you tell me if you use the Internet [...] everyday/almost everyday, two or three times a week, about once a week, less often, never?

  • at home, in your home
  • on your place of work
  • somewhere else (school, university, cyber-cafe, etc.)
ZA Study Number Eurobarometer Fieldwork Month Fieldwork Year Question Number Variable Name (1)
4972 71.2 5-6 2009 D62   
4973 71.3 6-7 2009 D62  
4975 72.1 8-9 2009 D62  
4976 72.2 9-10 2009 D62  
4994 72.4 10-11 2009 D62  
4999 72.5 11-12 2009 D62  
5000 73.1 1-2 2010 D62  
5232 73.2 2-3 2010 D62  
5233 73.3 3-4 2010 D62  
5234 73.4 5 2010 D62  
5235 73.5 6 2010 D62  
5236 73.2+3 2-4 2010 D62  
5237 74.1 8-9 2010 D62  
5450 74.3 11-12 2010 D62  
5481 75.3 5 2011 D62  
5564 75.4 6 2011 D62  
5565 76.1 9 2011 D62  
5566 76.2 9-10 2011 D62  
5567 76.3 11 2011 D62  
5596 76.4 12 2011 D62  
5597 77.1 2-3 2012 D62  
5598 77.2 3 2012 D62  
5598 77.2 3 2012 QE1 (21)  
5612 77.3 5 2012 D62  
5613 77.4 6 2012 D62  
5685 78.1 11 2012 D62  
5689 79.3 5 2013 D62  
5875 79.5 6 2013 D62  
5876 80.1 11 2013 D62  
5877 80.2 11-12 2013 D62  
5878 81.1 1 2014 D62  
5913 81.2 3 2014 D62  
5914 81.3 4-5 2014 D62  
5928 81.4 5-6 2014 D62  
5929 81.5 6 2014 D62  
5930 82.1 9 2014 D62  
5931 82.2 10 2014 D62  
5932 82.3 11 2014 D62  
5933 82.4 11-12 2014 D62  
5998 83.3 5 2015 D62  
6595 83.4 5-6 2015 D62  
6596 84.1 9 2015 D62  
6642 84.2 10 2015 D62  
6643 84.3 11 2015 D62  
6644 84.4 11-12 2015 D62  
6693 85.1 4 2016 D62  
6696 85.1OVR 4 2016 D62  
6694 85.2 5 2016 D62  
6695 85.3 6 2016 D62  
6697 86.1 9-10 2016 D62  
6788 86.2 11 2016 D62  
6791 86.3 11-12 2016 D62  
6861 87.1 3 2017 D62  
6862 87.2 4 2017 D62  
6863 87.3 5 2017 D62  
6924 87.4 6 2017 D62  
6925 88.1 9-10 2017 D62  
6927 88.2 10 2017 D62  
6928 88.3 11 2017 D62  
6963 89.1 3 2018 D62  
7482 89.2 4 2018 D62  
7483 89.3 6-7 2018 D62  
7484 90.1 9 2018 D62  
7489 90.3 11 2018 D62  
7556 90.4 12 2018 D62  
7575 91.4 5 2019 D62  
7576 91.5 6-7 2019 D62  
7579 92.1 9 2019 D62  
7601 92.3 11-12 2019 D62  
7580 92.2 10 2019 D62  
7602 92.4 12 2019 D62  
7649 93.1 7-8 2020 D62  
7739 93.2 8-9 2020 D62  
7750 94.2 11-12 2020 D62  
7781 95.1 3-4 2021 D62  

 

6) Interest in Information Society Services

I am going to name several examples of services you could have access to by using one of these communication networks, for example the Internet from a computer, teletext from a television etc. For each of these services, could you please tell me if it interests you, or not? And could you please indicate for which of these you would be ready to pay a monthly subscription/access right of (EQUIVALENT OF TEN ECU-S / EUROS IN DOMESTIC CURRENCY), in addition to communication costs?  (4)

 

  • museum websites  
    (EB 53: cultural and artistic web sites such as the web sites of museums)
  • medical advice on a health problem
  • getting in contact with a politician or taking part in political debates
  • following a training program from home as if attending the course in person
  • consulting local town or council services to get information, advice or documents
  • reading on a screen (domestic and foreign) newspapers and magazines (EB 50.1: or other publications)
  • Getting information on products and services in order to by or rent them (5)
  • Looking for a job
  • Receiving and sending electronic mail (only EB 46 and 47) (6)
  • Taking part in discussion groups (only EB 46 and 47)
  • Preparing a complete trip from home (only EB 46, 47 and 50)
  • Managing the personal bank accounts from home (starting with EB 47)
  • Getting information on consumer rights (only EB 50.1)
  • Settling, by computer, financial services contracts (only EB 50.1)
  • Buying or selling shares on the Stock Exchange (only EB 53)
  • Playing computer games online with people far away (only EB 53)
ZA Study Number Eurobarometer Fieldwork Month Fieldwork Year Question Number Variable Name (1)
2899 46.1 10-11 1996 Q.44 V245-V256
2935 47.0 1-2 1997 Q.65a/b  V459-V482
3086 50.1 10-11 1998 Q.4a/b  
3296 53.0 4-5 2000 Q.88a/b (6)  
4230 62.1 10-11 2004 QE3 (15)  
4231 62.2 11-12 2004 QE3 (15)  
4414 64.2 10-11 2005 D.50 (16)  

(1) Please note that the variable names refer to the final ICPSR/ZA codebook editions, if available.

(2) An additional question (Q.3) asks, if the respondent is planning to buy one or more of a list of services in the next six months, including an Internet / World Wide Web connection.

(3) Different question: "Which of the following do you have at home? (ONLY FOR THOSE ITEMS THE RESPONDENT HAS AT HOME) And do you yourself use at home ...? (IF NOT USING ITEM) Are you interested in this, or not? An additional question (Q.81) asks, if the respondent is planning to buy one or more of a list of services in the next six months, including an Internet / World Wide Web connection.

(4) Modified question wording in Eurobarometer 46.1 and 53. In Eurobarometer 46.1 respondents are not asked if they are ready to pay for the respective services. In Eurobarometer 53 the question only refers to Internet services and services are "mentioned" or " not mentioned" as interesting instead of the explicit answer categories "Interested" or "Not interested".  

(5) Products mentioned starting with Eurobarometer 47: videos, CD's, books, computer software or hardware. "Services" are not mentioned any more in Eurobarometer 53.  

(6) A new question in Eurobarometer 53 asks for a detailed list of Internet services which have been used in the last three months, including "electronic mail".

(7) Different question asking for the interest in several communication technologies.

(8) Different question wording and partly different items:
Which of the following do you use? -a computer -the Internet -a mobile phone -cable TV -digital TV
(Eurobarometer 56.0 and 58.0: computer usage asked detailed in preceding question)

(9) Different question wording and partly different items:
Do you have, at home ...? Additional items related to cultural activities are: camera, camcorder, stereo hi-fi, walkman, books, encyclopedia on paper, encyclopedia on CD-ROM, music/film media, a musical instrument.  

(10) Eurobarometer 54.0 only asked for the item 'Internet' (yes/no).

(11) Eurobarometer 56.2 (Q.49) and 56.3 (Q.21a) do not explicitly ask for the use of the Internet (yes/no). 

(12) Only asked for selected categories and if children under 18 in the household (Filter: Q.23). 

(13) Starting with Eurobarometer 68.2 asked in the framework of a demographic question on ownership of durables in the Household (television, DVD player, music CD player, computer, internet access, ...)

(14) New question wording refers to computer use "including e-mail and/or the Internet". 

(15) New questions: Among the following, for which purpose do you use the Internet? Preceding question asks for the purpose of using the computer.

(16) A new demographic question asks for the purposes the Internet is used for at least once a week: - searching information; - reading a newspaper; - listening to the radio; - watching TV; - accessing blogs; - accessing forums; - accessing chats; - buying on line; - accessing leisure sites; - accessing your bank on line; - accessing e-government; - looking up practical information; - not use / no access; - use less often

(17) Different question in the context of the special topical module 'E-comunications in the household': For each of the following please tell me how many of them are available in your household: standard TV, wide-screen-TV, mobile phone contract, mobile phone pre-paid, mobile phone data communication, fixed telephone, ISDN line, desktop computer, laptop computer, internet access, wireless internet.

(18) Different question: During the last month, did you use the Internet? - at home, at work, at school or university or study centre, at othert place (Internet Cafe etc.), ...

(19) Different question: Where have you used the Internet in the last 3 months (using a computer or any other means)? - at home, at work, at school or university, another person's home, another place (Internet Cafe etc.)

(20) Different question: When do you most often access the Internet? - When you are at home? - ... at work, ... at school or university, ... in a public place,  ... in an Internet Cafe, - ... on the move

(21) Different question: How often do you access the Internet?