GESIS AppKit FAQs
Below you will find answers to frequently asked questions about the GESIS AppKit. If your question is not answered here, please take a look at our comprehensive manual or contact us via email.
The GESIS AppKit at a glance
What is the GESIS AppKit?
The GESIS AppKit offers you a comprehensive data collection infrastructure for survey data. It includes an interactive dashboard for study design and participant management as well as the GESIS SMART app for Android and iOS devices, which your study participants can install via the Google Playstore or the Appstore.
For which research designs can I employ the GESIS AppKit?
The GESIS AppKit enables the implementation of various mobile survey designs. A central feature is the option to create complex time-based playout plans. The GESIS AppKit thus supports the implementation of intensive longitudinal studies in the sense of Ambulatory Assessment, Experience Sampling or Ecological Momentary Assessments. It is also suitable for intervention studies.
What are the costs of using the GESIS AppKit?
The basic features of the GESIS AppKit are free of charge for non-commercial academic research. Additional GESIS services such as individual consultations or archiving of data are offered to the community at self-cost prices. The GESIS AppKit can also be extended to meet your specific research requirements as part of research collaborations or as a fee-based service.
How can I support the further development of the GESIS AppKit?
Do you have requests for additional functions? Please let us know! If you have available funds for the further development of the GESIS AppKit and are interested in a research cooperation, please do not hesitate to contact us. In addition, we are always happy to receive a note on Gitlab or alternatively by e-mail if something is unclear when using the GESIS AppKit or incorrectly described in the manual.
How can I stay informed about the further development of the GESIS AppKit?
Subscribe to our newsletter to stay informed about updates and new features.
How do I cite the GESIS AppKit?
If you use the GESIS AppKit, we appreciate your acknowledgment of our work by citing the research software in the following form:
Wieland, M., Simon, L., Kohne, J., Rahnke-Otto, L. (2024). GESIS AppKit - Documentation & User Manual. Available at gesiscss.github.io/AppKit_Documentation/. DOI: https://doi.org/10.5281/zenodo.14056168.
Registration and login
How do I register for the GESIS AppKit?
When using the service for the first time, you must register via the login page. To do this, click on the text field “Don't have an account yet? Register here!”. If you belong to the authorized user group, you will receive an activation link within 1-3 working days, which you can use to set your personal password and then log in.
How do I log in to the GESIS AppKit?
Once you have successfully registered, you can sign in at the login page with your email address and password.
I have forgotten my password. What should I do?
Simply click “Forgot your password?” at the login page and enter the email address of your user account. We will then send you a link to reset your password shortly.
I didn't receive an activation link. What can I do?
After registering, you will usually receive an activation email from the GESIS AppKit service team within 1-3 working days. Please also check your spam folder if you do not find the message in your inbox. If you have not received an activation email after more than 3 working days, do not hesitate to contact us by email.
My activation link is no longer valid. What can I do?
The activation link valid for 48 hours. If the error message appears that your activation link is no longer valid, reset your password on the login page. You will then automatically be sent a link to create a password.
First steps
How many studies can I carry out with my GESIS AppKit account?
You can create an unlimited number of projects and surveys in your GESIS AppKit account. If you are planning particularly extensive studies (number of participants > 500 or survey period > 2 weeks) as well as intensive use of storage-intensive features such as photo upload, please contact us in advance via email to clarify capacity utilization and special requirements (which may be subject to a fee).
How can I customize the design of my study?
You can choose both the project color and an individual study logo under the 'Layout' tab. Although you can choose any color here, we recommend that you do not use very bright colors. The logo will be displayed to participants in the app at the top of the start screen, the tile image of the app will not change.
How can I customize the in-app texts?
Not only the questionnaires, but also most in-app texts, such as welcome and information texts (see 'In-App Texts' tab), can be customized.
Data collection
Which question types does the GESIS AppKit support?
You can include items with different scales as well as a combination of several types in your questionnaires. You can use Likert scales with customizable value ranges, single and multiple-choice questions, number questions, free text fields and photo upload prompts.
Can I add branches (filters) to questionnaires?
The “Continue-Stop” question type enables simple dichotomous branching. Formulate the text accordingly, for example as a yes-no question. Further filters are currently not supported.
Can I combine the GESIS AppKit with other survey tools (e.g. Limesurvey, SoSci Survey, Qualtrics)?
Yes, automated ID forwarding in the “external study” item type allows surveys with the GESIS AppKit for instance to be integrated into designs that are carried out with other tools.
How do I send out questionnaires?
Once you have created items, you can publish them either individually or as a container bundled with various playout plans.
Which survey schedules does the GESIS AppKit support?
In the 'Send' tab, you can specify when which questionnaire should be sent to which group of participants. You can select 'Push now', 'When participant signs into app' or 'At specific moment(s) in time'. With the latter option, you can also specify when a questionnaire should be sent for the first time and whether it should be sent at a (quasi-)randomized or fixed interval.
How can I access the data collected?
You can save the participants' answers as a .csv file at any time using the 'Export' tab. The 'Overview' tab also shows you which participants have already logged in via a dashboard.
Participant management
How can participants access my study?
To log in to the GESIS Smart App and participate in your study, study participants need an access code. You can assign both general and personal login codes under the tab “Subjects > Access code”. When sending the codes, make sure to use a font with unambiguous characters. Recommended fonts include Fira Code and Source Code Pro.
What are general login codes and when should I use them?
A general login code allows you to give an anonymous group of people access to your study. If you want to distinguish several anonymous groups (e.g. “CLASS5” and “CLASS10”), you can create multiple general access codes.
What are personal login codes and when should I use them?
Personal login codes give you the opportunity to distribute personalized codes to known study participants. This allows you to link previous participant data, e.g. from a panel study, with the data to be newly collected. Make sure you inform your participants of this link when they give their consent for data protection purposes.
What can I do if participants lose their personal participation code?
If you have opted for the direct allocation of personal participation codes, you can check your own documentation. If you have opted to use general access codes, there is no way to track the automatic allocation of personal participation codes. You should therefore advise participants not to log out and to keep the code in a safe place if they need to log in again. In principle, participants should remain logged in for the duration of the entire study in order to receive notifications from the app.
How can I keep track of the participants in my study?
You can view all participants as well as their personal participation codes, general access codes and the respective time of registration in the 'Participants > Monitoring' tab.
Data privacy and security
How does the GESIS AppKit enable compliance with the GDPR?
The GESIS AppKit enables data protection-compliant collection and processing of survey data in accordance with the GDPR. The platform offers technical measures for pseudonymization as well as secure storage and management of data. Further matters are within your responsibility as a researcher.
What is my responsibility as a researcher with regard to the GDPR?
As a researcher, you are responsible for obtaining informed consent from participants and managing the data you collect in accordance with the legal requirements. This includes, in particular, setting retention periods, ensuring participants' rights (e.g. information, deletion) and handling personal information responsibly. In addition to the general legal provisions, in particular the GESIS AppKit terms and conditions must be complied with.
Where will the collected data be stored?
The collected data is temporarily stored on GESIS servers in Germany. Researchers are required to export and save collected data immediately. GESIS reserves the right to delete survey data at any time. However, researchers will be informed prior to deletion.
Is the data stored and transmitted in encrypted form?
The participants' data is transferred in encrypted form from the smartphone to the GESIS server (encryption in transit). Only the researchers responsible for the study have access to the collected data.
How long is the data stored and when is it deleted?
The provider stores the collected data of a survey project for a period of 12 months from the date of the survey, unless the customer requests its deletion.
Who has access to the collected data?
The customer remains the sole owner of the data and content in all cases. He can therefore demand the return of individual or all data or deletion at any time, in particular after termination of the contract, without the provider having a right of retention. Excluded from this are the backup copies that the provider creates for the customer's own security in the event of data loss and retains for a period of 12 months.
I need a signed version of the Data Processing Agreement (DPA). What can I do?
If you require a signed version of the Data Processing Agreement pursuant to Art. 28(3) GDPR (DPA), please feel free to contact us via email to discuss an individual solution.
How to use the GESIS Smart app
Can I install the GESIS Smart app on any cell phone?
You need a smartphone with internet access. The app is available for iOS in the App Store and for Android in the Play Store. When uploading each new version, we ensure that the app is compatible with the two latest versions of the operating system.
I don't have a login code. What can I do?
This app is used in scientific studies by a number of research groups. You can only use the app if you have already been part of such a study by other means. If you have any questions about your code, please contact the person responsible for your study directly using the contact details provided in the consent process.
I already have a login code, but I still have problems logging in. What can I do?
A common error is the confusion of upper- and lower-case letters. Therefore, please note: The access code consists either of a combination of numbers of any length and only upper-case letters (e.g. GROUP1) or an eight-digit combination of numbers and only lower-case letters (e.g. ya8qicex). Also check whether a space has accidentally been added after the login code and remove it.
I am having technical problems using the GESIS Smart App. What can I do?
Try logging out and logging in again with your personal participation code. Make a note of the code immediately after logging in for the first time and keep it in a safe place. (You can view the code at any time in the app via the 'Your participation code' button at the bottom left). If the problem persists, please get in touch with the contact person for your study and, if possible, attach screenshots to describe the issue.
Common application errors and workarounds
How can I tell apart surveys with identical names?
Why is it possible to create multiple surveys with the same name?
With the GESIS AppKit, you can create multiple surveys with the same name. This is helpful if you realize before fielding a study that a survey that has already been published is incorrect or needs to be adjusted. In this case, you can cancel the incorrect survey and create a new one with the same name. However, to avoid confusion avoid using multiple active surveys with identical names.
How can I then clearly distinguish between the surveys?
When you select a survey in the “Send” tab, the corresponding survey ID is displayed there. This ID is unique and helps to distinguish between surveys with the same name. When exporting, also check that you have selected the correct survey. In the export view, you can search for the survey name, but the survey ID is also displayed, which allows for unique identification.
My survey export fails. What can I do?
It may happen that an export is not completed successfully. If a yellow progress icon, a green check mark, or a gray question mark is displayed, please proceed as follows:
- First, reload the page.
- Then try to export the same survey again.
- After that, reload the page again.
In most cases, this will resolve the issue.
There is one special case:
- You can export surveys that have already been published or published and later canceled. In these cases, you can download the collected participant data.
- However, it is not possible to export a survey that has only been saved but never published. Since this survey was never active, no participant data is available. In this case, you will only see a green check mark and a gray question mark alternating, and no file will be available for download.
My surveys seem to be disappearing. What can I do?
When you create a new survey in the ‘Send’ tab, please note that you must click ‘Save’ in the bottom left corner. To publish the survey, then click ‘Publish’ in the top right corner. When you return to the ‘Send’ tab, you will see the surveys you have created along with their status (‘Saved’, ‘Published’, ‘Canceled’).
Currently, however, a maximum of 99 surveys are displayed in the overview. One of the next updates will include page navigation (‘Next’ button) so that all surveys will be visible. Until then, we ask that you refrain from creating more than 99 surveys within a single project. Otherwise, it may appear as if existing surveys are disappearing. If this is already the case for you and you would like to view or cancel surveys that exceed the 99 limit and are therefore not visible to you, please contact us via email.