Inhalt: The playbook consists of guidance, good practices and interactive visual boards. Community managers with sponsors, core groups and members can work
together on these boards by following the step-by-step guidance and questions posed in this playbook. It covers eight success facets that allow you to develop,
engage and empower your community at every stage of its journey.
The playbook provides you with the tools and processes to create your community roadmap. These tools and processes are based on in-depth and interactive
explorations of eight community success facets:
1. vision – what is your community raison d’être, what are the goals it aspires to achieve and what are the corresponding SMART objectives?
2. governance – how do you work together, and with whom and how do you take decisions?
3. leadership – how will you ensure strong leadership participation by both sponsors and core groups?
4. convening–what kind of convening opportunities work for your community?
5. collaboration and cooperation–how do you co-create and coordinate different cooperation and collaboration processes to deliver concrete community knowledge assets/artefacts?
6. community management–how do you facilitate dynamic, hybrid and (a) synchronous community interactions?
7. user experience–how do you ensure a member-centric community experience while delivering on the tasks set and supporting members’ needs?
8. measurement–how do you understand and measure community vitality and what can you learn from it?
Schlagwörter:action research; collaboration; Communities of Practice; Gleichstellungsarbeit; guidelines; Maßnahmen; Measure; Power-Capability Approach; Praxisratgeber
CEWS Kategorie:Europa und Internationales, Fördermaßnahmen, Netzwerke und Organisationen
Dokumenttyp:Monographie
